Benefit Contacts
Have Questions? Need Help?
We are excited to offer access to the USI Benefit Resource Center (BRC), which is designed to provide you with a responsive, consistent, hands-on approach to benefit inquiries.
Benefit Specialists are available to research and solve elevated claims, unresolved eligibility problems, and any other benefit issues with which you might need assistance.
Please contact Human Resources to complete any changes to your benefits that are not related to your initial or annual enrollment.
| Benefit | Carrier | Phone Number | Website |
|---|---|---|---|
| Medical | Anthem BCBS | 1-833-592-9956 | www.anthem.com |
| Health Savings Account | Chard Snyder | 1-800-982-7715 | www.chard-snyder.com |
| Dental | Lincoln Financial Group | 1-877-275-5462 | www.lfg.com |
| Vision | EyeMed | 1-844-225-3107 | www.eyemed.com |
| Voluntary Life/AD&D | Lincoln Financial Group | 1-877-275-5462 | www.lfg.com |
| Voluntary Short & Long-Term Disability | Lincoln Financial Group | 1-877-275-5462 | www.lfg.com |
| Voluntary Accident, Critical Illness & Hospital Indemnity |
Lincoln Financial Group | 1-877-275-5462 | www.lfg.com |
| Employee Assistance Programs (EAP) | Anthem BCBS | 1-800-999-7222 | https://www.anthemeap.com/anthem-virginia |
| Employee Assistance Programs (EAP) | Lincoln Financial Group | 1-888-628-4824 |
www.GuidanceResources.com Username: LFGSupport Password: LFGSupport1 |
| Medicare | My Benefit Advisor - Shawn McLean |
1-757-663-4089 | Email: shawn.mclean@mybenefitadvisor.com |
| Open Enrollment | GIS | 1-888-592-2681 | — |
| Human Resources Benefit Teams | Kendall Vegetation Services | 1-877-949-1113 | Email: benefits@wakendall.com |
| Human Resources Benefit Teams | Xylem Tree Experts | 1-877-949-1113 | Email: benefits@xylemtree.com |
Contact a Benefit Specialists to get help
with your health advocacy needs!
Monday – Friday 8:00am to 5:00pm EST & CST
If you need assistance outside of regular business hours, please leave a message and one of the Benefit Specialists will promptly return your call or e-mail message by the end of the following business day.
